Account Deletion

If the app is not installed, sign in at app.selfplan.com.tr with the same account and go to Settings → Account → Delete account. The flow is the same as in the app.

Open account settings on the web

First try “Forgot password” or the e-mail sign-in link on the sign-in screen.

If you still cannot sign in, send an e-mail with the subject “Account deletion request” to tech@toostack.com from the address registered to your account. A request from the registered address is enough to verify you; we never ask for your password or an ID document. Your request is completed within 30 days at the latest.

• Your profile information and profile and cover photos.
• Plans, categories, items, budget records, notes, reminders, favorites and saved plans (including those in Archive).
• Sessions, push notification tokens, notifications and preferences.
• Uploaded photo files are removed from storage shortly afterwards (within a few hours at most).

Deletion is permanent and cannot be undone. Your public plans are removed from Discover.

• Usage analytics records are unlinked from your account.
• For accounts with payment history, only payment and invoice records are kept to meet legal retention obligations, linked to a record from which your name, e-mail and other identifying details have been removed. In-app purchases are disabled in this version.
• Server security logs and backups are deleted when their normal retention periods end.
• Plans that other users copied from your public plans into their own accounts remain in their accounts.

If you want a copy of your data, use Settings → Privacy → Export My Data to download it as a JSON file.

Freezing your account is not the same as deleting it. A frozen account cannot be signed in to, but its data is not deleted. If you want your data deleted, follow the “Delete account” steps.

If you use SelfPlan as a guest, no e-mail address is linked to your account. To have guest data deleted, write to our support address.